Privacy Policy

Effective Date: 01-04-2024

1. Who We Are

Our website address is https://www.mhmobiles.in. We are an e-commerce platform selling Mobiles and Accessories.

2. What Personal Data We Collect & Why

We collect the following information to provide and improve our services:

  • Account Information: Name, email, phone number, and address when you create an account.
  • Order Details: Shipping and billing address, payment details (processed securely via third-party gateways).
  • Payment Information: We do not store payment details. Transactions are processed by our Payment Provider. Check their privacy policy here.
  • Marketing & Communication: Email preferences for promotional offers (you can opt-out anytime).
  • Cookies & Tracking: Browsing behavior, IP address, and device details for analytics & ad personalization.

3. How We Use Your Data

We use your data for:
✅ Processing and delivering your orders.
✅ Providing customer support.
✅ Sending updates on new products, offers, and promotions.
✅ Preventing fraud and ensuring security.

4. Cookies & Tracking Technologies

We use cookies to improve user experience. These include:

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Used for tracking site usage (Google Analytics, Facebook Pixel).
  • Marketing Cookies: Used for personalized ads.

You can manage cookie preferences in your browser settings.

5. How We Protect Your Data

We implement security measures, including SSL encryption and secure payment processing, to protect your information.

6. Who We Share Your Data With

We do not sell your personal data. However, we share necessary data with:

  • Payment Providers (e.g., Razorpay, Stripe, PayPal) for transactions.
  • Shipping Partners for order deliveries.
  • Analytics & Marketing Services (Google, Facebook) for ad targeting.

7. How Long We Retain Your Data

  • Order history & invoices: Retained as per legal requirements.
  • User accounts: Stored until you request deletion.
  • Cookies: Varies from session-based to 1 year.

8. Your Rights Over Your Data

You have the right to:
✔ Request a copy of your personal data.
✔ Request deletion of your account & data (except legally required records).
✔ Opt-out of marketing emails.

To exercise these rights, contact us at mhmobiles.hyd@gmail.com.

9. Changes to This Policy

We may update this policy. Check this page for the latest version.

10. Contact Us

For privacy-related concerns, email us at mhmobiles.hyd@gmail.com..